Help with a Federal Agency
My office is available to help you with obtaining a timely response form any federal agency, or to help answer questions or concerns you have in regards to an agency. They will do their best to assist you in receiving an accurate response from the agency of concern.
Before my staff can open a “case” or “inquiry” on your behalf, The Privacy Act of 1974 (5 U.S.C. § 552a) requires that Members of Congress or their staff have written authorization before they can obtain information about an individual's case. We must have your signature to proceed with this type of request.
Please note that there are two forms. If you have a case with the United States Citizenship and Immigration Services (USCIS) agency, please complete that specific form.
To begin the process of opening an inquiry, please contact my office either by phone, mail or the contact form below.
- ATTN: For Passport Service please:
Unfortunately, I do not have jurisdiction over state and local government agencies or matters being decided in the courts and cannot offer assistance in these types of cases.
If you have an issue with a state agency,like EDD, the Franchise Tax Board or the DMV, please contact your state senator or assemblymember. You can search for your representative here.
If you have an issue with a local government agency or program, please call your City Council member or County Supervisor.
If you have an issue with a state agency, please contact your state senator or assemblymember. You can search for your representative here.
To request help from the Congresswoman's office, please fill out this Privacy Release Form
You can also print the general form and USCIS release form. Please mail the forms to my Sacramento office at:
Office of Congresswoman Matsui
501 I Street, Suite 12-600
Sacramento, CA 95814
Some of the Agencies We Can Assist You With
Department of Education
FCC - Federal Communications Commission
Housing and Urban Development
U.S. Citizenship and Immigration Services