Help with a Federal Agency

If you are trying to navigate an issue with a federal agency, Congresswoman Matsui’s office can contact the agency to obtain reliable information, find vital forms, and make inquiries on your behalf. Although there is no guarantee of a favorable outcome, the Congresswoman’s staff is committed to receiving a fair and timely response from the agency.

To request help from the Congresswoman's office, please fill out the digital Privacy Release Form.

Special Note for U.S. Citizens Traveling or Residing Abroad

My office stands ready to assist U.S Citizens and their families seeking to return to the United States from an ongoing conflict or natural disaster. Please review the following information for the best resources to seek assistance for yourself or a family member currently wishing to return to the United States:

All U.S. Citizens traveling abroad should immediately sign up for the STEP Program (Smart Traveler Enrollment Program) to ensure the Department of State is able to send updates to them. Additionally, please visit the website for your local U.S. Embassy frequently to obtain the most current information regarding how to stay safe during an ongoing emergency. Your local embassy’s webpage can be found using the Department of State Bureau of Consular Affairs website.

If you need immediate assistance, you can call the Sacramento office at (916) 498-5600. Agency assistance, also known as casework, is exclusively managed out of the Sacramento office. However, before submitting a release form, please review the most frequently asked questions on the following topics:

at:

Address release forms to:

Attn: Office of Congresswoman (or Rep.) Matsui

501 I Street, Suite 12-600

Sacramento, CA 95814

*If you are seeking an in-person appointment at the Passport Agency, please call the office before completing the privacy release form*

What if you have urgent travel needs (traveling internationally within 9 weeks)?

If you have not applied, your appointment at a passport agency or center must be scheduled within 14 calendar days of your international travel date. If you have already applied, your appointment must be scheduled within 5 calendar days of your international travel date.

Call 1-877-487-2778 to make an appointment. Appointments are limited and they cannot guarantee one will be available.

What is a Caseworkers Role?

Caseworkers work to address problems or concerns a resident of the 7th District of California may have with a federal government agency. Examples include problems receiving Social Security benefits, disability, or difficulties with visa applications. Although Members of Congress cannot guarantee a particular outcome, if you live in California's 7th Congressional District, Congresswoman Matsui's office will work to help you receive a fair and timely response to your problem. If you are not sure which congressional district you live in, please visit www.house.gov. You can enter your address and zip code to determine your Congressional Representative.

Before my staff can open a “case” or “inquiry” on your behalf, The Privacy Act of 1974 (5 U.S.C. § 552a) requires that Members of Congress or their staff have written authorization before they can obtain information about an individual's case. We must have your signature to proceed with this type of request.

Non-Federal Agency Assistance

Congresswoman Matsui's office cannot help you if your problem is not with a federal agency. Due to the Constitutional separation of powers between the three branches of government, judicial matters (legal matters which involve courts) do not fall under Congresswoman Matsui’s jurisdiction as a U.S. Representative.

Further, problems which involve California State agencies are not under Congresswoman Matsui's jurisdiction as a U.S. Representative. State and local issues are handled by your elected state and local representatives. Please find state and local contact information below:

If you have an issue with a state agency or program, please call your State Senator or State Assemblymember.

You can search for your STATE representative here.

If you have an issue with a local government agency or program, please call your City Council member or County Supervisor.

City of Sacramento: Find Your Councilmember
Sacramento County: Find your County Supervisor
City of West Sacramento: Find Your Councilmember
Yolo County: Find Your County Supervisor